License Period

• License period shall be as set forth in the License Agreement. The Period begins from move-in/set-up until move-out/tear down and restoration to original state. Depository maintenance fee including electricity, heating and air-conditioning, and cleaning may be requested according to the license fee and will be settled after the event.

Preparation Meeting

• Preparation Meeting with organizer, PCO, contractors, and ICC JEJU is held 7 days prior to the event date in order to go over the check list. Plans for the layout, equipment operation, advertising materials, brought-in items etc will be confirmed.

Telecommunication Service

• Internet
  • Please consult with the telecommunication service department of ICC JEJU for installing internet line in the conference and exhibition area. (Use of wifi router is prohibited due to wifi frequency intervention)
  • Domestic telecommunication providers (SK, KT, LG) offer wifi and LTE service to mobile phone users at ICC JEJU.
  • ICC JEJU offers internal wi-fi service for expedited internet line installation request. Pre-consultation with ICC JEJU Telecommunication Officer is required beforehand.
• Land-line phone and card reader

  ㆍFor landline, please call KT 100 or ICC JEJU‘s service provider.

Deliveries and Freights

1. Postal related service, before and after the event, shall be handled by the organizer and related business partners.
2. Delivery of goods shall be consulted with ICC JEJU Operation Manager at least 5 days prior to the event date. Exhibition materials, fragile goods and valuables are not accepted.
3. Booklets, brochures, and souvenirs packed and delivered in boxes are stored in the storage area at ICC JEJU.
4. For large volume delivery, please request inside delivery service to the freight service provider.
5. Package labels should be easily identifiable in order to prevent any mix-ups with other packages.

Catering Service

1. ICC JEJU offers customized catering service to clients for their successful events.
   

   For further consultation, please call the F&B Department (TEL : +82-(0)64-735-1055 Manager G J Oh)

2. Delivery of goods shall be consulted with ICC JEJU Operation Manager at least 5 days prior to the event date. Exhibition materials, fragile goods and valuables are not accepted.
3. Organizer's may offer food and beverage to participants only after consulting with ICC JEJU and approved by ICC JEJU. External catering service is prohibited.

Rehearsal

• Rehearsal is classified as system rehearsals for equipment and audio/visual system set up. Furthermore, rehearsals include event rehearsals which occur in the order of the actual ceremony or preparations before the actual event. The Licensee should make sure that rehearsal time is included in the License Period.

Security and Safety Control

• For large events, security and safety personnel play a critical role. The Licensee shall closely work with related institutes for VIP escort and safety management.

Advertising and Signage

• The application form for advertising goods and signage should be submitted 5 days prior to the event date. Installation of any advertising goods and signage, in and out of ICC JEJU, shall be prohibited if necessary applications are not submitted on time.
  • The Licensee should consult with the ICC JEJU Operation Manager for installing any promotional arch, banner, standing signage, and etc.
  • In case multiple events are held during the same period, location and number of banners shall be adjusted.
  • Any damage that occurs to the facility during set-up or tear down, the Licensee shall bear the full responsibility for the damage caused. Use of staple machines and double-sided tape is strictly forbidden.
  • All advertising and promotion materials must be removed by the end of the License Period.

Main Entrance Electronic Signage

• The Licensee should consult with the ICC JEJU Operation Manager for installing any promotional arch, banner, standing signage, and etc.
• In case multiple events are held during the same period, location and number of banners shall be adjusted.
• Any damage that occurs to the facility during set-up or tear down, the Licensee shall bear the full responsibility for the damage caused. Use of staple machines and double-sided tape is strictly forbidden.
• All advertising and promotion materials must be removed by the end of the License Period.

Meeting Room PDP Signage

• • PDP Signage is available through 18 LED screens in front of 18 conference rooms which can display events and schedule.
  • File Specification: Power Point file, movie CD, desired wording on Microsoft Word file

Wall Protection

• Any types of attachments on the conference room wall and lobby area wall is not allowed. Prior approval for attachments on lightings such as paper or cloth paper or cloth is viable. Use of strong adhesive and double-sided tape is strictly forbidden. Heavy objects are not allowed to lean against the wall. Construction work using drills, nails, and others that may damage the flooring, wall, or ceiling of the facility is prohibited.

Maintenance Fee

• Depository maintenance fee equivalent to 10% of total estimated license fee is requested to any exhibition events and other events that is recognized to induce further maintenance fee. The primary objective for the maintenance deposit is to cover additional cost, cleaning, and restoration fee which may occur during and after the event. Conference maintenance fee is inclusive of the license fee. However, maintenance fee for exhibition events and theatrical productions is separate from the license fee.

Fire and Safety Management

1. The Licensee shall bear full responsibility over safety management of the facility.
2. The Licensee must identify the location of fire extinguishers, emergency exits, gas line, switches, and others. The Licensee is also responsible to check and shut down the source of gas line (if applicable) upon closing every day.
3. The Licensee is forbidden to smoke within the premise during the License Period.
4. The Licensee shall hire and manage staff members to keep the safety, security and public order of event participants. Managing and guiding participants for parking is also under the supervision of the hired staff members.

Non-Smoking Policy

1. ICC JEJU is a designated non-smoking building.
2. Smoking is only allowed outside the ICC JEJU building.

   - Designated Smoking Area: Outside the main entrance on level 3, outside the entrance of the duty free shop on level 1

3. If smoking is caught within the premise (bathroom, public area, balcony), penalty will be charged.

Heating and Air-Conditioning System

• Individual heating and air-conditioning system operates in small meeting rooms. Room temperature control pad is on the wall of each conference room for individual control. Short introduction to use of control pad shall be given before the event for the Licensee to operate.
  • Appropriate room temperature

    ㆍSummer : 26~28 ℃

    ㆍWinter : 18~20 ℃

  • Central heating and air-condition system : Tamna Hall, Event Hall, Public area

    Individual heating and air-conditioning system: Halla Hall, Samda Hall, small meeting rooms on level 2, 3, and 4

  • Separate heating and air-conditioning bill will be charged for exhibition events hosted in Event Hall and level 3 public area.

Heating and Air-Conditioning System

• Individual heating and air-conditioning system operates in small meeting rooms. Room temperature control pad is on the wall of each conference room for individual control. Short introduction to use of control pad shall be given before the event for the Licensee to operate.